TeamViewer is a remote-desktop application that the Nomadesk support staff use to connect to your computer. If you are experiencing a problem, our support staff can connect to your machine – and they will see whatever is on your screen. Both you and our support engineer can use the mouse and keyboard to navigate.

You can show the Nomadesk support staff what steps you are taking which may be causing the problem, and Nomadesk support staff can show you what steps to take to correct the problem.