Privacy Policy

Nomadesk is developed by Nomadesk NV (Ltd.), with headquarters at Xavier De Cocklaan 66-5, B-9830 Sint-Martens-Latem, Belgium.

Thank you for visiting our web site nomadesk.com (the Site). This privacy policy tells you how we use personal information collected at this Site. Please read this privacy policy before using the site or submitting any personal information. By using the Site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner.

Cookie and Tracking Technology

The Site uses cookie and tracking technology. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this Site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: privacy@nomadesk.com
By Phone: +32 9 233 68 86

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Data Collection Policy

How do we improve our software?

At Nomadesk, we strive to continuously improve the quality of our software. In addition to our development process, we also monitor the quality of our products by collecting information about errors and problems. The information helps us to diagnose problems so we can further improve our software and service(s).

How do we collect information?

If a problem occurs in our software program, a report is automatically sent to our server. You are not prompted to review the information that is sent out because no personal information is collected.

What types of information do we collect?

The reporting service collects information about problems that occur behind the scenes while you work with Nomadesk. It is important to diagnose errors that occur behind the scenes because these problems, if left unsolved, may cause additional problems such as performance or program failures.

Reports contain information that is most useful for diagnosing and solving the problem that has occurred, such as:

In what part of the software the problem occurred
Type of the problem

Your Internet Protocol (IP) address is also collected because you are connecting to our servers and to allow you to Theftguard your files.

Reports might unintentionally contain personal information, but this information is not used to identify you.

Who can use the information and how can it be used?

Nomadesk uses information about errors and problems to improve the software and services. Nomadesk employees may be provided access to information collected by the reporting service. However, they may use the information only to diagnose and repair issues or improve the Nomadesk products.

Information storage, processing, and release

Information that we collect may be stored and processed in the United States or Belgium. Nomadesk abides to the policy regarding the collection, use, and retention of data from the European Union. Nomadesk may disclose this information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nomadesk; (b) protect or defend the rights or property of Nomadesk, or (c) act in urgent circumstances to protect the personal safety of Nomadesk employees, users of Nomadesk software or services, or members of the public.

Nomadesk occasionally hires other companies to provide limited services on its behalf, such as providing customer support, processing transactions. Nomadesk will provide these companies only the information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Security practices

Nomadesk is committed to helping protect the security of the information we collect. The Error Reporting Service uses multiple security technologies and procedures to help protect information from unauthorized access, use, or disclosure. For example, reports are sent to Microsoft from your computer using encryption technology. The information is then stored on computer servers with controlled access.